Claims
Our goal is to provide a professional, timely and fair service in handling all claims.
Commercial Risks is a broker focusing on complex insurance risks. We understand that each claim presents a unique challenge that requires a personalised response. Our focus is to provide our clients with an optimal claim experience so they can concentrate on performance instead of loss of productivity, delays, acceleration, and disruption.
Commercial Risks dedicated claims team specialises in the facilitating claims. Our claims team and dedicated Third Party Administrators (TPA’s) aim to provide our clients with a best in class service in accordance with the following core principles:
Collaboration and Communication
We aim to work closely with our clients and broker partners to ensure timely and efficient communication. Up-to-date information on each claim will be available to our customers from the point of notification.
Efficient Action
The claims process is guided by speedy responses and resolution of claims as early as possible to ensure a minimal impact on our clients.
Claims Reporting
Flexible claim reporting allows claims to be reported via email or phone. A confirmation of claim, with claim number and name of the dedicated claims professional, will be promptly provided to the client.
Please contact us by email james@commercialrisks.co.uk or call our offices T: 0207 702 2103. Also please feel free to call or contact the insurer, from the details provided in your Insurance Policy document.